Q. What courier service problems should I report to KYVL?


The following are examples of possible courier service problems that may be encountered and that should be reported to KYVL:

  • Courier stop is not made
  • Courier stops are made at days and/or times other than those established as standard
  • Pieces (bags/containers) are missing from a shipment
  • Items are missing/damaged from a bag/container
  • Courier behaves in an unprofessional manner

These problems or any others should be reported immediately to KYVL. Problem reports are to be made by using the Submit a Question.  Prompt reporting of problems is crucial.    

  • Last Updated Sep 28, 2016
  • Views 7
  • Answered By Enid Wohlstein

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